Online Patient Access

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

• Book or cancel appointments online
• Renew or order repeat prescriptions online
• View parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

Please download the NHS app to register

You will need to fill in a short form at our reception desk and bring proof of your identity – 2 forms of documentation must be provided, one of which must contain a photograph.

Acceptable documents include passports, photo driving licences and bank statements. It is important that before you apply you are confident that nobody else in your household will be able to access your medical record against your wishes.

You may give your consent to someone else to have proxy access, for example relatives or carers, by requesting a Proxy Access to Medical Records registration form at our reception desk. Proxy access allows parents, family members, carers, care home staff, to have access to their patients’ online records, in order to book appointments, request repeat medication and where applicable, view their medical record.

If a patient under the age of 16 has a proxy, access is restricted at 11 and stopped at 16.

On Friday the 19th January we will be using Accurx triage for online communication with patients. This will be replacing eConsult. Most patients will have already used Accurx when receiving or responding to SMS messages. We are making this change in response to feedback.


Accurx allows you, as the patient, to describe in your own words how we can help you. It also allows the team to have a much more open dialogue, ask more relevant questions and direct you to the most appropriate service. Those not wishing to use online methods will still have the same access via the telephones or by visiting reception and will be asked similar questions.


We would like to thank you for your support and patience in the interim.