Patient Obligations

The Patients obligations to the Practice 

  • To be punctual for all appointment times.
  • To notify the practice as early as possible, if the booked appointment cannot be kept.
  • To make separate appointments if more than one person is to be seen.
  • To accept that more than one appointment may be necessary for numerous or complicated medical problems.
  • To be patient if appointment times are running late; it is not possible to forecast the precise time each examination requires.
  • To ask for home visits only if the patient is too ill to attend the practice.
  • To contact the doctor out of hours only for a medical emergency that requires immediate attention.
  • To be courteous at all times to the practice staff. We have a zero tolerance policy to threatening and abusive behaviour.