Privacy notices & Data Protection

General Data Protection Regulations and National Data Opt Out

Under new legislation which came into force on the 25th May 2018, Alexander House Surgery has met our responsibilities by publishing information on how we keep and manage your data and your rights.

Please click on the links below for more information.

For more information, please see the Information Commissioners Office (ICO) website

On Friday the 19th January we will be using Accurx triage for online communication with patients. This will be replacing eConsult. Most patients will have already used Accurx when receiving or responding to SMS messages. We are making this change in response to feedback.


Accurx allows you, as the patient, to describe in your own words how we can help you. It also allows the team to have a much more open dialogue, ask more relevant questions and direct you to the most appropriate service. Those not wishing to use online methods will still have the same access via the telephones or by visiting reception and will be asked similar questions.


We would like to thank you for your support and patience in the interim.