Welcome to Alexander House Surgery
Alexander House Surgery is a doctors surgery in Farnborough which provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Dr Cave is retiring on 31st March 2017
After 23 years of partnership at our practice Dr Albert Cave has decided to retire as of 31st March 2017.
During his time at the surgery he has enjoyed getting to know and looking after his many patients. He retires to pursue his interests in gardening, medical charity work, and travel.
We wish him the best and a good and healthy retirement. He shall be missed
APRIL 2017 - POSSIBLE CHANGES TO YOUR REGISTERED GP
Due to the upcoming changes in our Partnership there has had to be an overall redistribution of patients.
If your registered GP has changed you will be written to informing you of who your new named GP is.
Thank you for your continued support.
Drs Watts, Serpant, Hampshire and Earl
CQC Inspection Report
Named Accountable GP for all Patients
All current and new patients registered with this Practice are allocated a named GP. If you would like to express a preference as to which GP you are assigned the Practice will make reasonable efforts to accomodate this request. Having a named GP does not prevent you from seeing any other doctor within the Practice.
If you wish to be told the name of your Accountable GP please ask the receptionist when you are next in the Surgery. PLEASE NOTE: there is no need to telephone the Practice for this information, our phone lines are very busy and primarily are for patients with urgent needs.
National Diabetes Audit
Alexander House Surgery is taking part in an important national project about diabetes care and treatment in the NHS, the National Diabetes Audit (NDA).
To take part, anonymous information about your diabetes care and treatment will be shared with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security.
Taking part in this audit shows that this practice is committed to improving care for people with diabetes.
To find out more please read this leaflet National Diabetes Audit - Information for Patients
If you do not want your information to be used, please tell us by informing our receptionist. This will not affect your care.
Dementia Friendly GP Surgery
We are proud to announce that we have been awarded Dementia Friendly Practice status
2017 Bank Holidays
We will be closed on the following bank holidays in 2017.
|14 April||Friday||Good Friday|
|17 April||Monday||Easter Monday|
|1 May||Monday||Early May bank holiday|
|29 May||Monday||Spring bank holiday|
|28 August||Monday||Summer bank holiday|
|25 December||Monday||Christmas Day|
|26 December||Tuesday||Boxing Day|
Take our Friends and Family Test (FFT)
The NHS wants to ensure that you have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback about this experience and helping to drive improvement in GP services.
When you receive care at the Surgery you will be given the opportunity to give your feedback by answering a simple question about your experience.
The results will provide a way for you to easily compare NHS Healthcare Providers so that you know where you and your family can get the best possible care.
The information will also give the NHS invaluable information on what patients think of services, which can be used to help make improvements if required.
Just click on the 'Friend and Family Test' link at the side of the page.
For results of feedback given by patients who have already completed this survey click on the 'Friend & Family Results' link at the side of the page.
(Site updated 17/03/2017)