Welcome to Alexander House Surgery
Alexander House Surgery is a doctors surgery in Farnborough which provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. .
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
CQC Inspection Report
Dr Fairbairn retired
On Thursday 31st March 2016 we said a very sad farewell to Dr Fairbairn as she retired from the partnership. Dr Fairbairn has been a partner at the surgery for over 20 years and will be greatly missed.
Dr Cave will become our Senior Partner and he, Dr Watts, Dr Serpant and Dr Hampshire welcomed Dr Alice Earl to the partnership on 1st April 2016.
Named Accountable GP for all Patients
All current and new patients registered with this Practice are allocated a named GP. If you would like to express a preference as to which GP you are assigned the Practice will make reasonable efforts to accomodate this request. Having a named GP does not prevent you from seeing any other doctor within the Practice.
If you wish to be told the name of your Accountable GP please ask the receptionist when you are next in the Surgery. PLEASE NOTE: there is no need to telephone the Practice for this information, our phone lines are very busy and primarily are for patients with urgent needs.
National Diabetes Audit
Alexander House Surgery is taking part in an important national project about diabetes care and treatment in the NHS, the National Diabetes Audit (NDA).
To take part, anonymous information about your diabetes care and treatment will be shared with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security.
Taking part in this audit shows that this practice is committed to improving care for people with diabetes.
To find out more please read this leaflet National Diabetes Audit - Information for Patients
If you do not want your information to be used, please tell us by informing our receptionist. This will not affect your care.
Accessible Information Standard
• We want to get better at communicating with our patients.
• We want to make sure you can read and understand the information we send you.
• We want to know if you need information in large print or easy read.
• We want to know if we can support you to lip read or use a hearing aid or communication tool.
If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
Please tell the receptionist when you arrive for your next appointment and we will do our best to help you.
Summer bank holiday
Christmas Day (substitute day)
Take our Friends and Family Test (FFT)
The NHS wants to ensure that you have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback about this experience and helping to drive improvement in GP services.
When you receive care at the Surgery you will be given the opportunity to give your feedback by answering a simple question about your experience.
The results will provide a way for you to easily compare NHS Healthcare Providers so that you know where you and your family can get the best possible care.
The information will also give the NHS invaluable information on what patients think of services, which can be used to help make improvements if required.
Just click on the 'Friend and Family Test' link at the side of the page.
For results of feedback given by patients who have already completed this survey click on the 'Friend & Family Results' link at the side of the page.
Named GP for Patients aged 75 and over
Click here for information
(Site updated 28/06/2016)